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Terms and Conditions

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Terms and Conditions

The following terms and conditions apply to all deliveries, products and services between Eckhard Klopp & Christian Schloh GbR, Berlin, and their customers.

The Musterkiste
The Musterkiste provides planners, designers and professionals who work with wood with an overview of wood and wood-based products available on the market.

Wood and wood-based products
Wood is a natural product. Even under industrially monitored conditions its quality and condition can vary within certain limits, which can result in differences in appearance and of characteristics. Deviations between finished products, the samples and the images on are possible. Before ordering quantities of wood or wood-based materials, it is advisable to request a sample directly from the manufacturer or distributor.

We send an acknowledgement of the order per E-mail for all orders via Internet. This indicates that a contract has been agreed. Telephone orders are immediately effective.

Warranty of revocation for consumers
If you are consumer you have the right to revoke the contract within 14 days from delivery. You are not obliged to name any reasons. You can utter the revocation by letter, email, fax or by telephone or by sending back the ordered items. To assert your right on time send it before the 14 days period ends:
Eckhard Klopp & Christian Schloh GbR
Helmholtzstraße 15
99425 Weimar

Tel: +49 (0)30 / 6273 0508
Fax: +49 (0)30 / 6273 0509
email: service (at)

After receiving your revocation we are obliged to return any payments to you. You are liable to send back the goods to us at our expenses. In case of depreciation or loss of the goods you will have to reimburse us.

Postage and Packing
Postage and packing is calculated according to international postage costs. Please contact us in advance about terms of shipment for orders from outside EU-countries.

Terms of payment
The Musterkiste is sent together with an invoice. In certain circumstances we reserve the right to request prior payment or cash on delivery. Invoices should be paid in full within 14 days.

By failure to pay the invoice within the given period, reserves the right to charge interest at the current bank rate. The customer’s right to prove that damages incurred by are lower than the charge remains.

Conditional sale
All goods remain the property of until they have been paid in full.

Data Protection
All data and information provided to us for the purposes of completing the transaction will be handled with confidentiality.

The information provided in has been assembled, collated and maintained with the greatest possible care and to the best of our knowledge. Nevertheless, errors and transfer mistakes cannot be completely avoided.

We cannot accept liability for damages which may result from the use or inability to use our services, or the use of incorrect or incomplete information provided. This disclaimer does not apply if damages are caused where has been proven to act wilfully or with gross ignorance.

Place of performance and jurisdiction is Berlin. The contract is governed by laws in the Federal Republic of Germany.

Where individual aspects of this contract prove to be invalid, this does not affect the validity of the entire contract. Where individual clauses prove ineffective, a similar but effective clause with the same intention as the original clause will be taken. The same applies to clauses which may be missing.

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